Forum Discussion

embear1's avatar
embear1
Newbie
3 years ago

Cannot figure out how to change Wi-Fi on device

I have an account set up but we got a new Wi-Fi router and I cannot figure out how to change that in the settings on the app

1 Reply

Replies have been turned off for this discussion
  • renojim's avatar
    renojim
    Community Streaming Expert

    You have to get the Roku device connected to your new Wi-Fi or configure the new Wi-Fi to match what the Roku was last connected to (same SSID/network name and password).  If you don't remember the old settings, you'll need a physical remote to go through the procedure on your Roku device under Settings->Network-Set up connection.

    The app is not involved in getting your Roku device connected to your Wi-Fi.