Can you factory reset a ROKU remote unit?
I’ve contacted Tech Support a number of times and received different answers. I know how to factory reset a Roku ultra. Can you reset to “factory basics” a Roku remote? One person said, hit the hom...
Forum Discussion
Hi, FranklinJ!
Greetings from the Roku Community.
In reference to our support article here: How to fix your Roku voice remote that is not working, There is a section that provides steps for rebooting your remote. This involves removing it from your Roku device and then pairing it again which basically means resetting your physical remote.
There are also various ways of rebooting your remote depending on the model:
If your voice remote uses standard AA or AAA alkaline batteries, you can reboot it by removing and reinstalling the batteries.
- Remove the battery cover on the back of your remote
- Remove both batteries from the battery compartment
- Re-insert the negative (-) end of a battery first and then gently push the positive (+) end until the battery clicks into place
- Repeat the previous step to install the second battery
- Put the battery cover back on your remote
If your voice remote has a rechargeable battery, follow the steps below below to reboot your remote
- If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
- If your rechargeable voice remote does not have a pairing button, press and hold the Back and Home for 20 seconds.
I hope you find this information helpful.
Best regards,
Carly
Hi RokuCarly,
BulldogX seems unsatisfied with existing solutions.
Here is what he wrote:”BulldogX
Binge Watcher
3 hours ago
Re: A Backlit Remote, But Loses Earphones!
It is clear to me that you are intentionally avoiding my point. So I'll end with this:
Please do not communicate with me again until Roku offers a remote with (1) backlit keys; (2) a headphone jack; and (3) voice control, all combined in the same remote.”
Do we know if Roku has a remote In the works with Back life keys, a headphone jack and voice control?
Apparently, the mobile app does not fulfill his needs.
I would like to know if bulldogX has requirements that we can fulfill. Thank you very much, RokuCarly!
Hi, FranklinJ Thanks for informing us!
We've carefully reviewed the thread and explored a potential solution to address the issue. Your concerns are important, and we want to assure you that we're actively working to resolve the matter.
Your patience is truly valued and appreciated.
Best regards,
Jharra
