Forum Discussion

Fede136's avatar
Fede136
Reel Rookie
5 years ago
Solved

Cable TV remote interferes with and launchs Roku

Hello everyone.   I don't think this has been posted before, and the solution I found in this forum for a kinda similar case didn't work for me. Here is the thing: I recently adquired a Roku SE 390...
remotes
  • makaiguy's avatar
    makaiguy
    5 years ago

    A couple of things to try:

    • Disable "1-Touch Play" if your Roku SE has this feature. 
      Settings > System > Control other devices > 1-Touch play
         
    • On the tv disable CEC (Consumer Electronics Control) if your tv is equipped with it.  Some tv manufacturers give their own name to this feature (common ones are Sony Bravia Sync, LG SimpLink, and Samsung Anynet+).

      On some sets with multiple HDMI inputs, some ports may not have CEC, so try switching your Roku to a non-CEC HDMI port.

     

     

     

love3retrievers's avatar
love3retrievers
Reel Rookie
3 years ago

I have turned 1 touch off, and it still keeps connecting.  I've tried unplugging the Roku then taking the batteries out of the cable remote, put them back in and put the remote in another room when I plug the Roku back in to try to prevent them from pairing but they still do.  I don't get it.  I've tried everything- turned of everything, unplugged everything and it still happens.

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
3 years ago

love3retrievers 

You can't do a thing if your cable box uses a similar IR code set that the Roku uses, neither can be switched to alternate IR address. What you can do is switch your roku to wifi voice remote, and then hide it for the cable commands. 

  • love3retrievers's avatar
    love3retrievers
    Reel Rookie
    3 years ago

    I think I finally did it.  Along with disabling 1 touch, I also disabled "Device connect".  I don't use any of the features, so it's fine.  So far, disabling that has worked - my cable remote is no longer connected.

    • Coppertop's avatar
      Coppertop
      Newbie
      3 years ago

      I had the same issue and just figured out that my Spectrum Cable Remote was not setup for RF Control, it was sending IR signals that the Roku for some reason was seeing.  Once I did the RF remote setup it no longer triggers the Roku to wake up and take control of the TV via HDMI control.  I like the HDMI control to automatically switch the TV input, just saves a little time.