Buffering issue and connection to server is not fast enough

Hello! Iestyngwilliams,

We appreciate your post in the Roku Community!

Thank you for contacting us about your Wi-Fi's slow connectivity. We understand the importance of a fast and reliable connection and are eager to assist you with this issue.

Power cycle your router, modem, and streaming device to refresh connections. If multiple devices are streaming at once, try closing unnecessary applications or limiting other internet usage.

A network reset is helpful if you experience issues with multiple streaming channels.

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select Advanced System settings
4. Select Network connection reset
5. Select Reset connection

After the network reset is done, your Roku device will restart and you will need to return to the Settings menu and set up your wireless network again.

For additional troubleshooting steps, please visit: How to improve the Wi-Fi or wireless internet connection for your Roku streaming device.

Thanks,
Arjiemar

Hello! cdes0811,

Thank you for posting in the Roku Community!

Thank you for contacting us regarding the connectivity issue with your Roku TV. We are happy to assist you.

If you have already tried all the troubleshooting steps mentioned above and are still experiencing an issue, we recommend performing a factory reset.

For more detailed information on factory reset performance, please refer to this guide: How to restart or factory reset your Roku streaming device.

Thanks,
Arjiemar