[edited to remove old info].
Currently ITVX is not available outside UK and the Britbox content is being removed from Prime, Roku, and the standalone channel/app is being shut down.
Will try and update if I find a legitimate method or channel/app becomes available for Roku.
Thank you for the advice. BUT as I said in my original post I did subscribe to #Britbox on my Roku account and paid for it there with my credit card. I tried to cancel the subscription first by going to #Britbox on my Roku screen and hitting the "star key" but an option to cancel the subscription did not exist. THEN I went to my account on roku.com where I was told I had no active subscriptions! SO I went to support@britbox.zendesk.com where I was told that since I signed up for #Britbox on Roku only Roku could cancel the subscription. The funny thing is, though Roku has no record of it, my #Britbox subscription still exists on my TV and updates regularly.
Jerryo1578, what's the description on your billing statement? Does it specifically mention Roku like, "Roku for Britbox"?
Thank you renojim. I was billed on 2/21/24 on my credit card account for $89.99 for a one year subscription of #Brit Box by #Roku for #Brit Box LLC 8162728107 DE. In my attempts to "manage" my account on #Roku I received a message that I have "no subscriptions." How do I avoid having my #Brit Box renew and being charged another charge of $89.99?
Jerryo1578, you're certain that you're logging into your Roku account at https://my.roku.com using the email address that's displayed on your Roku device (that you're using to access Brit Box) under Settings->System->About? Plenty of people have had charges that don't show up in their accounts and then it turns out that they have multiple Roku accounts, but if you can access it then that must be the Roku account with the subscription.
I don't know if it matters, but I assume you're accessing Brit Box through their app that just has "brit box" on the Home Screen icon and not "britbox on RokuChannel". If you have both icons on your Home Screen, does either offer you the option to "Manage subscription" when you highlight them and press * on your remote?
I have no doubt that the Roku subscription handling is screwed up. I have an app that gives me the "Manage subscription" option when I search for it, but not if I use the * on the Home Screen. Not only don't I have a subscription, but I know for a fact that the app doesn't offer any kind of subscription since it's my app - which makes me think that maybe you should try searching for "brit box" and see what comes up when you select one of the options that appears. I get the "Open app" and "Manage subscription" options on my app.
renojim, GOT IT!!
It appears that I had 2 Roku accounts under different email addresses. So when I logged into my Roku account using my gmail address instead of my Roadrunner address I was able to manage my Brit Box subscription.
Thank you.
