Bring Back Channel Feedback Options
In one of the recent updates it seems Roku has removed the option to give feedback about channels when bringing up Options. I can no longer report failures to load or log in, failures of video to pl...
Forum Discussion
Hi KageRyu,
Thanks for posting here in the Roku Community!
We appreciate and value your feedback regarding the latest feature update of the new software version. We always aim to provide our customers with the best streaming experience and convenience when using our services. This has been noted, so please stay tuned for future updates.
Regarding your remote, please try to restart your system by going to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step) and see if it fixes the issue.
On the other hand, there may be instances of content that have vanished due to changes in contracts. It's possible that the content was removed, as TV show and movie content availability may vary at times on The Roku Channel. We would recommend checking periodically to see if the content returns in the future. Also, Roku only transmits the channel and is not responsible for the ads and contents within a certain app (such as Netflix, Hulu, etc.). The respective channel is solely responsible for choosing the content and ads, and we have no control over the programming or operation of the channel. We recommend contacting the affected channel's support team to report the issue and for further help.
You can also check out this support article if you experience channel playback issues.
We hope this helps, and let us know if there's anything else that we can do to assist you.
All the best,
Eunice
