Where did the option to add wireless headphones go???? It was literally there last night. I just tried to talk to support, and the person kept going in circles and straight up tried to gaslight me saying it never existed.
Why rollback this feature!? I bought this device specifically for that feature- not to use the mobile app!
Hi silverxpup,
Welcome to the Roku Community, and thanks for alerting us to this issue with the wireless headphone option.
We'd like to learn more and see what exactly is going on here. A few things to take note of: if you're connecting the Streambar with a Roku TV system and disconnecting it, it will automatically disable or remove the option for the Wireless headphones feature. Or if this isn't the setup, can you tell us if there are some recent changes that might be related to this?
We would also recommend performing a system restart, by navigating to Settings > System > Power (if available) System restart, then try again and see if that helps.
If the problem persists, please report back here along with the details below.
We'll be anticipating your update.
Thanks,
Rey
