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J54's avatar
J54
Newbie
2 years ago
Solved

Batteries on Roku remote lasting only days.

Batteries on new Roku remote lasting only a few days.  Roku SER# SOHAK2AENOFG.  Roku is plugged in to outlet.  What is the problem here?

Very disappointed!!

remotes
  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    We're sorry for this experience, J54.

    We have already forwarded your information to the appropriate Roku team. Kindly check your inbox for an email from them.
    Let us know if you need clarification.

    Regards,
    Janadee

1 Reply

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    We're sorry for this experience, J54.

    We have already forwarded your information to the appropriate Roku team. Kindly check your inbox for an email from them.
    Let us know if you need clarification.

    Regards,
    Janadee