Forum Discussion
RokuEmmanuel-D
8 months agoCommunity Moderator
Welcome to the Roku Community, JorieWeis!
Thanks for sharing your experience here with the Roku Backdrops. We are here to dig deeper into your concern.
Could you tell us more about...
- When did you start noticing this issue?
- What Roku device is affected by this issue?
- What are the troubleshooting steps you have tried so far?
- Have you received any recent software updates before this happened? If so, could you please tell us your latest software version?
- A short video of the exact behavior of the issue?
Help us get you back up and running. Looking forward to hearing from you soon.
Best,
Emman