Forum Discussion

tmorse1's avatar
tmorse1
Streaming Star
3 years ago

Availability of the Program Timeless is Misreported in Roku Search

This is to notify Roku of a reporting error in Roku Search.

I follow the excellent science fiction program, Timeless, starring Abigail Spencer, Matt Lanter, and others. This title in search (formerly My Feed; don't get me started on that) shows that the program is now available on the Gaia Channel (first season for free), but the show that's on the Gaia Channel is Timeless: It's Time to Talk, a program in German about paranormal phenomena, not the former NBC series. This error needs to be corrected

Thank you,

Terry

5 Replies

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  • andyross's avatar
    andyross
    Roku Guru
    3 years ago

    According to JustWatch, it is available on Hulu with a subscription. It's available to buy on Amazon and AppleTV.

    • tmorse1's avatar
      tmorse1
      Streaming Star
      3 years ago

      Not the point. Roku says the high quality science fiction program Timeless is available on Gaia. It isn't. Person of Interest is, but it's in German with no English subtitles. Roku needs to do better at checking program availability. Assuming it's an AI that detects program names on Roku channels, it needs an upgrade. Roku also ought to bring back My Feed, but that's a separate issue.

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    tmorse1

    Thanks for the post.

    I have passed along your concerns to the appropriate Roku team to investigate further.


    Thanks,
    Danny

    • tmorse1's avatar
      tmorse1
      Streaming Star
      3 years ago

      So far, nothing has happened. The misinformation is still there.