Forum Discussion
Yo_momma wrote:I got a new xfinity router and when I went to connect the new WiFi to the ROKU it is asking if I’m home or at a dorm/hotel. I say I’m home and it says I’m connected to internet and wireless connection, the strength was excellent too. But when I go to Netflix or something nothing shows up, so it’s like I have no internet. Please help I have factory reset and rebooted many times, help.
You have it backwards - you dont connect the WiFi to the Roku, you connect the Roku to the WiFi.
However, you havent stated your Roku model # or firmware version: Settings/System/About
Make sure your new XFinity modem/router/gateway has both 2.4Ghz and 5Ghz SSIDs enabled (preferably separated/different) with WPA2 security, and that you arent connecting to any Guest network that may be enabled by default in your new modem/router/gateway.