Forum Discussion

Avanti's avatar
Avanti
Reel Rookie
2 years ago
Solved

an annoying robotic voice just became part of my roku experience

ok so far my experience here isn't impressing me because my annoying  situation isn't going away so by using the rouku an annoying robotic voice has planted itself into our roku and getting rid of this annoying AI BS would be greatly appreciated so is there anyone out there who can give me some step by step pointers on how to resolve this nonsense because I didn't ask for this or initiate it 

  • Press the * button on your remote four times or turn it off in the Accessibility settings.

  • Greetings RENOJLM - THANK YOU EVER SO MUCH Kudos X5+ and beyond to Y-O-U!!!  

  • renojim's avatar
    renojim
    Community Streaming Expert

    Press the * button on your remote four times or turn it off in the Accessibility settings.

    • Avanti's avatar
      Avanti
      Reel Rookie

      Greetings RENOJLM - THANK YOU EVER SO MUCH Kudos X5+ and beyond to Y-O-U!!!  

    • Flyry3000's avatar
      Flyry3000
      Newbie

      Yes thank you. This has been bothering me for weeks. Turns out the sound setting was on Dialog and not Music. I could not find these settings in the Settings menu. Your post helped much!

    • ByeByeDish's avatar
      ByeByeDish
      Newbie

      Pressing the * four times didn’t work for me. I had to go into settings on the main screen, then accessibility screen and find the correct screen to toggle between on and off. Finally turned the annoying robotic voice. 

  • BobKY's avatar
    BobKY
    Reel Rookie

    On my Onn Roku TV, when I first turn on TV lady's voice come on very loud to announce "HDMI ON", then when I turn TV off, she announces "HDMI OFF". Does not respond to volume level or muting...Any sugestions?  Have changed settings, changed HDMI cable, HELP!  

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator

      Hi BobKY,

      Welcome, and thanks for posting here in the Roku Community!

      Would you mind giving us more details on the issue that you've been experiencing? When did the issue occur? Do you have any external devices connected to the back of your TV? What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)

      With more detailed information, we'll be able to assist you further.

      All the best,

      Chel

      • marlee1's avatar
        marlee1
        Reel Rookie

        pressing the * 4 times has eliminated most of the voice over except for the volume .

        Every time I raise or lower the volume it interrupts the dialogue on the tv to tell me what the volume is.

        i can read it on the side of the screen, but I don't need the audio to tell me what it is.

        How do I eliminate that robotic voice that announces the volume level?

    • BobKY's avatar
      BobKY
      Reel Rookie

      TV is an ONN Roku tv, hooked up via hdmi cable to Onn soundbar.  Hooked up per soundbar instructions with HDMI cable.  I use the Roku TV remote only, not the soundbar remote.  Any suggestions appreciated.