Okay, thank you. Since my initial post, the problems persist. But now, the Roku TV in our building is having issues connecting to Airplay on our devices so I know it's not just a streaming stick or projector issue. I have tried to rule out any wifi interference or glitches but the issues are sporadic so there isn't one common area of the building that is having this issue.
Thanks for keeping us in the loop, bradytech!
Could you also provide the device details of your Roku TV so we can have it investigated? This will help us gather more information and resolve the issue quickly.
We appreciate your help!
Best,
The Roku Community Team
Westinghouse Model: WR70UT4212
Hardware ID: G892X
Serial Number: 14.1
Device ID: S13Y338GH52L
Thanks for the follow-up, bradytech!
We truly appreciate your effort, and we'd be happy to pass this forward to the team for investigation.
No worries; we'll keep you posted.
Best,
The Roku Community Team
Just an update. Since my first post on December 19th, we have gone up from 7 teacher Macbooks unable to connect to Roku devices to now 11. I am also in contact with Apple Support but they are having issues finding a solution on their end.
Hey there, bradytech.
Thanks for the follow-up. We understand that it is affecting more devices on your end. No worries; we'll cascade this over to the team.
We appreciate your effort to get this reported. The team is actively working on this so we can get you back up and running soon. Please stay tuned!
If you need more help with anything, please don't hesitate to reach out.
Best,
The Roku Community Team
