Forum Discussion

cigolante's avatar
cigolante
Newbie
3 years ago

Acorn TV won’t recognize sign-in info

Have a Roku tv and account. Also pay for other channels thru Roku (Acorn TV, BritBox, etc). Acorn TV doesn’t recognize my sign-in info. (Had same problem with BritBox, took a month to straighten that one out with BritBox). 

    • PlymoutTony's avatar
      PlymoutTony
      Newbie

      I have exactly the same problem.  Subscribed to Acorn through Roku.  Now traveling and want to access Acorn but it doesn't recognize my email or other sign on information.

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator

        PlymoutTony

        Thanks for the post.

        Can you please clarify how you are trying to access Acorn TV? Are you trying to watch the channel through a Roku device?

        With more detailed information, we will be able to assist you further.


        Thanks,
        Danny