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emmyhe123's avatar
emmyhe123
Newbie
5 months ago

Accidentally unplugged Roku stick from power outlet

I accidentally unplugged the Roku Stick from the power outlet. I plugged it back in, but now I can't tab to any of the streaming channels, and I can' t tab to any of the topics under "Home".  I can' turn the TV on and off using your remote. I turn the TV on manually and I get the first screen that you see, showing  all the streaming channels, but i can't get it to do anything after that.

4 Replies

  • You might need to do a factory reset of the device and see if that straightens things out.  It is possible you corrupted something in the OS/cache when it unplugged.

  • A factory reset of the TV?? or the ROku stick??How in the world do I do that?? I'm sure neither one was made in the US.  How do I get a factory reset of either item? Would getting another Roku stick solve the problem?