Forum Discussion

Ajalique's avatar
Ajalique
Newbie
2 years ago
Solved

About replacing tv stands or can you direct me where I can buy another

Hey could you guys start having a section for products that need replacing cause there's no where that sells tv stands for my 32 inch tv and I really need them asap and is it possible that you guys can replace what is gone

2 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Ajalique,

    Thanks for the inquiry, and welcome to the Roku Community!
    We'd like to further investigate this concern that you have. May we know when and where you purchased this Roku TV?

    We'll wait for your response.

    Thanks,

    John

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    Ajalique-

    Are these sets sold as "Roku TVs" ?  If so, then perhaps you can find what you need by contacting their manufacturer(s).

    A number of TV manufacturers license Roku technology for inclusion in some set models and market them as "Roku TVs". For most of these Roku doesn't manufacture "Roku TV" sets, it only supplies the Roku operating system.

    The only sets actually from Roku are "Roku branded" TVs sold by Best Buy as "Select Series" and "Plus Series" Roku TVs.

    Manufacturer support contacts for Roku TVs can be found in this support post: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Roku-TV/m-p/698232#M9