Forum Discussion

PFNolan's avatar
PFNolan
Reel Rookie
9 months ago

4K streaming stick - Audio ONLY plays through TV speakers

I'm using the 4k streaming stick connected in the HDMI input of an Insignia Fire TV.  All seems fine until I want the audio to play through anything but the TV's speakers....it doesn't happen.  At fi...
TV & Player Setup
PFNolan's avatar
PFNolan
Reel Rookie
9 months ago

No, I don't have another TV to test this through.  And I have no idea what you mean by other channels.  There is the Roku attached to the HDMI input and there is the TV itself is connected to the internet (it's a Fire TV).  We don't use a local TV signal at all, so no "channels" to speak of.

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
9 months ago

Thanks for the update, PFNolan!

Could you please try the following workaround below?

  • Press Home on your Roku remote, scroll down to Settings and select Audio > Digital output format. Instead of “Auto”, select “Custom” and choose the selection that matches the capabilities of your TV, AVR or soundbar. If the behavior continues, review more suggestions for determining why you do not hear audio.
  • If you are using optical for audio, check that the input you are using on your AVR or soundbar has optical (or S/PDIF) assigned as the audio source. Refer to the manufacturer documentation to determine how to assign the audio source for an input on your AVR or soundbar.

For more information on this, you may also visit this support article: How to set up your Roku® streaming player for surround sound.

Please let us know if you need more help!

Best,
The Roku Community Team