Video doorbell smart detection

My video doorbell will notify me of motion, but I'm not able to set up the smart detection in the app on my android phone. Every time I open that setting it says "FailedInternal service error" (sic). I've rebooted the device and reinstalled the app. On an iPhone signed into my account I can get the smart detection setting to open but none of the toggles will turn on, they just immediately slide back to off.