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cp3islost's avatar
cp3islost
Reel Rookie
8 months ago
Solved

Video doorbell smart detection

My video doorbell will notify me of motion, but I'm not able to set up the smart detection in the app on my android phone. Every time I open that setting it says "FailedInternal service error" (sic)....
  • cp3islost's avatar
    cp3islost
    8 months ago

    renojim I read in an Amazon review someone had the same issue as me and resolved it by deleting the camera and re-pairing. That solved it, now I can adjust the settings and it is recording and notifying me correctly. 

cp3islost's avatar
cp3islost
Reel Rookie
8 months ago

I'm on firmware 5.0.1.161

  • cp3islost's avatar
    cp3islost
    Reel Rookie
    8 months ago

    renojim I think in the backend, it's the same code that governs both things, but since installing the doorbell, I have never had that as an option. 

    • cp3islost's avatar
      cp3islost
      Reel Rookie
      8 months ago

      renojim I read in an Amazon review someone had the same issue as me and resolved it by deleting the camera and re-pairing. That solved it, now I can adjust the settings and it is recording and notifying me correctly.