Forum Discussion

Kay7786's avatar
Kay7786
Newbie
4 months ago

Unable to set up SCS11X Indoor Camera, can't tap the "Next" button

I bought two brand new Roku cameras from Walmart. I can get to the part where they ask me to put in the password for the Wi-Fi. I have checked the Wi-Fi. It is 2.4. I have restarted and unplugged all...
smart home setup
jeremyxypher's avatar
jeremyxypher
Newbie
4 days ago

I am having the same problem. I'm using the Roku home app, which is fully up to date. I have unplugged my wifi, and restarted it, and it still won't let me click the "NEXT" option. I am using an iPhone 14 Pro Max to do this, and I have used someone else's phone and I got to click the "NEXT" button and it immediately gave me an error saying "can't finish setup Your camera is not ready to use. please start over."

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator
    3 days ago

    Welcome jeremyxypher​ 

    We noticed that you are also experiencing an issue with setting up your camera. 

    We'll pass this along to the right team. Could you provide the following details requested in this thread? 

    Let us know when you can!

    Roku Community Team