Forum Discussion

Kay7786's avatar
Kay7786
Newbie
4 months ago

Unable to set up SCS11X Indoor Camera, can't tap the "Next" button

I bought two brand new Roku cameras from Walmart. I can get to the part where they ask me to put in the password for the Wi-Fi. I have checked the Wi-Fi. It is 2.4. I have restarted and unplugged all...
smart home setup
RokuElizer-A's avatar
RokuElizer-A
Community Moderator
3 months ago

Welcome, Go0o0sE​ 

Thanks for reaching out about your camera that won't connect to a network, and the next button not working when pressed. Please share some details so we can look into it. Is this your first time setting up the camera?

  • Camera Mac Address 
  • Mobile device make/model
  • Modem and Router make/model

Keep us posted!

Roku Community Team

Go0o0sE's avatar
Go0o0sE
Reel Rookie
3 months ago

Not sure where to get the camera mac address

iPhone 11 Pro Max

eero 6 modem/router