iOS app version v3.0.1 (0) resolved the setup issues (I guess that falls into the "other bug fixes" in the release notes).
Greetings Community users,
We really do appreciate you for letting us know about this and we're sorry for the inconvenience about this. We'll need reinforcement from the appropriate Roku team for further investigation and we'll need your help.
In addition to your statement, please also share the details below.
We'll be looking forward to your update.
Thanks,
Rey
Here is that information in my case:
Brand/Model: Apple iPhone 15 (I tried an iPad as well, but I don't know the model off the top of my head)
iOS Version: 17.5.1 at the time of the problem (17.6 now --- but that was after the v3.0.1 (0) release that fixed my problem)
iOS app version: Problem existed on v3.0.0, resolved on v3.0.1 (0)
I did still have to delete the whole system and re-add it again to finally get the Pro Monitoring subscription to show up, but that worked fairly well.
Hi GregoryJordanM,
Thank you for providing us with this valuable information.
We have forwarded the matter to the relevant team for a thorough investigation. We will keep you informed and provide updates as soon as we have more details.
We kindly request your patience and understanding as we diligently work to address and resolve the issue.
Regards,
Reyn
