Forum Discussion
I'm dealing with the same, seems like people started having trouble with this in the last 3wks. I am also on ethernet, have tried restarting phone, modem, router, reinstalling app, and multiple phones and still can't get through the setup. Going to try to get ahold of an Android phone and see if that works better. Hoping this is an app issue and can be updated ASAP.
- Tired12 years agoReel Rookie
Please let me know if the android solution works!
- RokuJohnB2 years agoCommunity Moderator
A warm welcome here in the Roku Community!
We understand you are having trouble setting up your Roku smart home monitoring system because you can't pass through on "allow critical alerts." We're happy to help. Please try to select the skip option and tell us if the same problem still persists.
We look forward to hearing from you soon.
Thanks,
John- anduro2 years agoNewbie
Hi John, the skip option does not work unfortunately. I still get stuck on this screen when I try that.