Forum Discussion

CBVB's avatar
CBVB
Channel Surfer
2 months ago
Solved

Unable to add Indoor Camera to Roku Smart Home app

I stopped using cameras for awhile.   Deleted from my roku account.   Now I want to set them up again in a new home, but when I plug in and try to add new device the light stays blue and won't go through process of adding new camera.   Is there a reset that needs done?  Help...

smart home setup
  • RokuRiamie-D's avatar
    RokuRiamie-D
    2 months ago

    Hi there CBVB​

    We understand that you're having trouble setting up Roku Cameras again. Let's see if this works for you.

    1. Make sure your Roku Smart Home app is up to date.
    2. Reset your Camera
    3. Set up again by visiting this link


    Hope this helps.

    Roku Community Team

3 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    2 months ago

    Hi there CBVB​

    We understand that you're having trouble setting up Roku Cameras again. Let's see if this works for you.

    1. Make sure your Roku Smart Home app is up to date.
    2. Reset your Camera
    3. Set up again by visiting this link


    Hope this helps.

    Roku Community Team

    • CBVB's avatar
      CBVB
      Channel Surfer
      2 months ago

      I just was able to connect after reinstalling app and rebooting cameras.   Thank you

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        2 months ago

        Hey CBVB​

        Thanks for the update! We are glad to hear that you're issue was fixed. If you have any other questions or concerns, don't hesitate to contact us again.

        Roku Community Team