As I stated already, yes all 4 cameras are affected and already did all the resets and reboots of all equipment involved. It is currently showing a frozen live screen as I type now. Speed tests for Internet was 1,120 Mbps into the modem and 320 Mbps through each individual device just this morning. This problem started right after the mid March update of the Roku smart home app. Been doing it ever since.
Thanks for chiming in, lilboohoo2!
Looks like you're also having an issue with the Roku Smart Home App and we're here to dive deeper.
Can you send over the info that @RokuRiamie-D asked for? We’d like to take a better look at your concern.
Please get back to us soon!
Roku Community Team
Same problem here. Roku Indoor Camera SE. Model CS1000X. App version 3.2.4.455. Google Play Store. Last updated Apr 3, 2025. "- Minor bug fixes and performance improvements." WiFi router works fine. Shows traffic to and from cams. But camera display freezes sporadically and for extended periods of time. Running two cameras in a group. They seem to run better overnight then start to have problems in the morning. A lack of robustness. Very little other WiFi traffic in my house, and neighbors are showing weak signal strength on their devices. No error messages. Just a silent coma.
Hi Carrots,
We'd like to learn more about your concern with Roku Camera freezing.
Are you referring to the camera live feed or the recordings?
You mentioned that the cameras appear to function better at night than in the morning. This might mean there’s a problem with the internet being slower during the day. Have you tried contacting your internet service provider?
Looking forward to your response.
Roku Community Team
