Forum Discussion

Dburnettsr's avatar
Dburnettsr
Binge Watcher
5 months ago

Roku smart home app keeps freezing during the live feeds.

I use the Roku smart home app on my mobile and tablet to monitor live feeds from 4 security cameras outside. I use Roku cameras app on my Roku TV to view live feeds. Very few issues with that app. I ...
smart home events
Pompey's avatar
Pompey
Roku Guru
5 months ago

I think that many of the issues folks were having with their cameras and the mobile app may have been solved with today's app update (4/4/25).  I was having different problems with my indoor cameras and they now function perfectly.

  • Dburnettsr's avatar
    Dburnettsr
    Binge Watcher
    5 months ago

    Not fixed for me. Updated the app last night when I read your reply. Turned on this morning and still a frozen live feed on all my devices. 

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      5 months ago

      Hi Dburnettsr,

      Thanks for your response!

      Are you getting any error codes or messages? Also, what is the latest version of the Roku Smart Home app?

      We'll wait for your response.

      Roku Community Team

      • Dburnettsr's avatar
        Dburnettsr
        Binge Watcher
        5 months ago

        The app just updated yesterday with the April 4th update. No codes, just frozen screen.