Came home and they were not working on the app at all only using the controller. I tried all the ways to reset it but nothing. I deleted the device from my app and put the lights in pairing mode and they get detected but when it tries to connect it just says connection failed
Hey Luisg35,
Greetings from the Roku Community!
We want to take a closer look at the issue you’ve been having with your Roku light strip and appreciate the troubleshooting steps you’ve tried.
Looking forward to hearing from you soon.
Thanks,
Roku Community Team
It started when I made this post
Thanks for the follow-up, Luisg35!
We will be glad to assist you further regarding the problem that you had with the Roku light strip. Please check out this support article here on why my Roku Smart Home device is not connecting to the app during setup.
Hope this helps. Please keep us posted.
Roku Community Team
