Solved
Plugs don't sync with time change
i don't know that this is much of a question as much of a statement. i have a massive roku security setup. many cameras, sensors, smart plugs, leds, all of it. we had the time change over the w...
- Hi wbanks87,
We’re aware that some users are experiencing an issue with the time settings on their Roku Smart Plugs. Our engineering team is currently investigating the issue, and we appreciate your patience while they work on a fix.
In the meantime, there is an alternative solution that you can use to set your Roku Smart Plug to turn on or off at the correct times. This workaround involves creating a "Rule" within the Roku Smart Home app to schedule the desired time for the plug to activate.
Follow these steps to create a Rule:- Open the Roku Smart Home app on your device.
- Tap the plus icon in the upper left corner.
- Select “Add rule”.
- Tap “Schedule”.
- Tap “Start time”, select your desired time, and hit Save.
- Under “Repeats on”, select the days you want the rule to be active (purple means the day is selected).
- Tap “Add action”.
- Choose the desired plug from the list of devices.
- Select either “Turn on” or “Turn off”.
- Tap Save.
Please note: You will need to create separate rules for turning the plug on and off. These actions cannot be combined into a single rule with different on/off times.
For more details, please refer to our official support guide: Roku Smart Plug Support.
Thank you for your understanding, and we’ll keep you updated as soon as we have more information on the issue!
Best,
Riamie
Roku Community Team
