Forum Discussion

Echo716's avatar
Echo716
Newbie
2 years ago
Solved

Multiple Family Sub Accounts

I've searched everywhere but haven't been able to find an answer of a long term solution.  I currently have several Roku Smart Home devices; doorbell, cameras, and light bulbs. Some of these devices...
  • RokuCarly's avatar
    2 years ago

    A warm welcome here in the Roku Community, Echo716!

    We completely understand your input and highly appreciate your feedback. 

    Indeed, you need to use your main account, where your subscription is registered to in order to utilize the devices you mentioned. But having sub-accounts for your children to manage or control their own Roku lights without meddling with the primary Settings is truly an ideal feature. No worries, we will definitely take note of this and raise it with the team. 

    Please let us know if there's anything else you'd want us to address, and we'd be more than willing to listen and take appropriate action, as your satisfaction and convenience are what we aim for.

    Kind regards,
    Carly