Cannot factory reset Smart Bulb SE
The power was interrupted while setting up my Roku Smart Bulb SE Color, it dis not get past the firmware update and was never successfully paired. Now whenever I turn it on, it will not enter pairing...
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Mine was working but having intermittent issues with wifi strength in the hallway where I initially set it up. So I moved it to another room. Now the app is not seeing it but it turns on to the color red.
I have tried doing a factory reset several times, turning the switch off and on three times, in multiple sockets, and it isn’t working.
Same! Mine just stays red and will not reset or enter pairing mode!
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
