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Nunja6972's avatar
Nunja6972
Reel Rookie
4 months ago

Battery Camera Spotlight does not turn off via the app.

Hello and good day,

I recently purchased a battery camera for my own use and for testing to see if a few folks who asked about it would be interested in one for their own use and I was just having a play with what it can or cannot do. 

I saw that it has a spotlight feature and I turned it on via the app and the camera responded and turned the light on. However when I asked it to turn the light off, the app shows the light being off but the light on the physical camera was still on. 

The WiFi was still connected (AFAIK) and the other functions seem to respond so I believe the camera still had communication with the app.

The only way I found to turn the light off was to restart the camera.

The camera was updated yesterday (7/1/25) the same day I unboxed it and set it up. 

Can someone please enlighten me on what I might be missing on this issue? So far, the camera seems to be meeting or exceeding my expectations but only time will tell.

Thank you for your time and input on this matter!

Smart Home App

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  • RokuMaryEF's avatar
    RokuMaryEF
    Community Moderator
    4 months ago

    HeyNunja6972​,

    Quick update: the issue with the spotlight not turning off through the app has now been resolved!

    Glad to hear things were off to a good start—let us know if you run into anything else down the line.


    Thank you for choosing Roku!
    Roku Community Team

    • RokuMaryEF's avatar
      RokuMaryEF
      Community Moderator
      2 days ago

      Hey everyone!

      We will go ahead and mark this thread as solved and close it.

      If you're still running into a similar issue, feel free to browse the Community for a more recent thread. If you don’t see one, go ahead and start a new post.

      Thank you,
      Roku Community Team

    • Nunja6972's avatar
      Nunja6972
      Reel Rookie
      4 months ago

      As of the evening of 7/2/25, the issue has NOT BEEN RESOLVED! I just attempted to test this and the issue still exists. Checked my app store for any updates and they're none at this time. Also checked for updates to firmware and no updates there either. 

      So there is no solution to the issue at this time!

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        4 months ago

        Nunja6972​

        Thanks for the update! We'll share this information with our team. We'll keep you posted once we have an update.

        Thanks again!
        Roku Community Team