Forum Discussion

nounome's avatar
nounome
Reel Rookie
2 years ago

[6.0] Roku Camera not connecting on TV app but DOES on mobile app

My indoor cameras are not connecting on the TV app, but they DO connect on the mobile apps. This started yesterday morning and has not resolved. I've restarted my ROKU TV, I've uninstalled & re-insta...
mmcinnes's avatar
mmcinnes
Reel Rookie
2 years ago

I have the same issue.  It started for me a week ago.  It's on all cameras and doorbells.

  • AULoneRanger's avatar
    AULoneRanger
    Newbie
    2 years ago

    I have the same issue.  Restarted the cameras and the TV app.  Nothing seems to work. 

    • mmcinnes's avatar
      mmcinnes
      Reel Rookie
      2 years ago

      After many restarts and frustration, I finally got my cameras to work again on my TV by going into the Roku Settings on the TV and switching the WiFi network to another network.  I have Verizon Wifi and there is one for 5G and one for 2G.  I'm not sure why this would work or if it will work for everyone, but so far so good for me.

      • nounome's avatar
        nounome
        Reel Rookie
        2 years ago

        I'm glad you got yours back up & running!! This didn't work for me. I switched to 2.4 GHz and I'm still having the same problem. I've posted here, on Twitter at RokuSupport and sent an email to support...nothing. Day 3 of this and no help yet, of any kind. SO frustrating!