Forum Discussion

JuanRuisenor's avatar
JuanRuisenor
Newbie
2 years ago
Solved

Wireless Speakers not showing on devices to connect to...

I have a Roku Soundbard which I bought on Amazon Spain, at the product info it showed "Works only on Germany" but many people on the reviews said it wasn't true since they use it on Spain without any...
speakers
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Millwll,

    Thank you for posting in the Roku Community!

    We're so glad you contacted us about pairing your Roku Wireless speakers with your Roku Soundbar. We're here to help,

    To begin the pairing process, plug a power cable into each speaker and a nearby wall outlet, and listen for the spoken instructions.

    Before a speaker is paired to your Roku host device, the spoken instructions are repeated every few minutes. If you wish to hear them again immediately, press the Pair button on the back of the speaker.

    The speaker will ask you to perform the following steps to put your Roku host device into pairing mode.

    1. Make sure your Roku host device is powered on
    2. Press and hold Home on your existing Roku remote for 5 seconds
    3. Select Wireless speakers
      • Tip: You can also put your Roku device into pairing mode by selecting Settings > Remotes & devices > Set up a new device.

    After you complete step 3, you can follow along with the steps on your TV screen, or continue reading this article for a more comprehensive set of instructions.

    When your Roku host device is in pairing mode, it automatically detects and pairs each speaker, one at a time. After the few moments it takes to pair and update each speaker, the process will move to the step below automatically.

    1. A sound will play in only one of the speakers. While facing the TV screen, identify which speaker the sound is coming from.
    2. Select the speaker location from the list
    3. After you assign a value, a sound will play in the next speaker. Follow this same process until all speaker locations are assigned.

    Your wireless speakers are now paired. With a Roku TV, they are configured for stereo sound. With a Streambar or soundbar, they are configured for surround sound.

    If you encounter any other issues during setup, learn more about what to do to resolve other issues when pairing your Roku wireless speakers.

    Thanks,
    Arjiemar

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    11 months ago

    Hi, Millwll!

    Thanks for posting here in the Roku Community!

    We understand that you wanted to connect your Wireless Speakers to your Roku Streambar. 

    Please note that the Roku Wireless Speakers are not available for sale or supported for use within Germany. This limitation is primarily why you won't find the option to connect these speakers to your Roku Streambar in this region.

    We hope this clarifies everything.

    All the best,
    Emman

Millwll's avatar
Millwll
Channel Surfer
11 months ago
Hi, I have the Roku streambar (in Germany) and would like to know if the Roku wireless speakers will work with it. It appears this question has been asked on the forum(s).
 
The Roku instructions :
  1. Make sure your Roku host device is powered on
  2. Press and hold Home on your existing Roku remote for 5 seconds
  3. Select Wireless speakers
    • Tip: You can also put your Roku device into pairing mode by selecting Settings > Remotes & devices > Set up a new device.
 
 
I do not get step 3 on my TV screen, there is no option to add wireless speakers. 
 
Could this be a regional thing or restriction, if yes any way around it?
 
I have asked in the forum:
emily5linda's avatar
emily5linda
Newbie
11 months ago

The issue you're encountering with Roku wireless speakers not showing up as an option could be due to regional restrictions in Germany. Some Roku features, such as connecting wireless speakers, may only be available in certain markets like the U.S. or specific European countries, and the lack of the setup option could be related to those limitations.

Unfortunately, Roku wireless speakers are not universally supported across all devices and regions. For example, compatibility with the Roku Streambar varies, and restrictions might prevent this feature from being available outside of supported countries. You might need to confirm with Roku support or try using a VPN to simulate being in a supported region.

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    11 months ago

    Hi, Millwll!

    Thanks for posting here in the Roku Community!

    We understand that you wanted to connect your Wireless Speakers to your Roku Streambar. 

    Please note that the Roku Wireless Speakers are not available for sale or supported for use within Germany. This limitation is primarily why you won't find the option to connect these speakers to your Roku Streambar in this region.

    We hope this clarifies everything.

    All the best,
    Emman

    • Millwll's avatar
      Millwll
      Channel Surfer
      11 months ago

      It would be interesting to know why there are these restrictions. Software, hardware, radio frequency regulatory restrictions? It looks like the wireless speakers won’t work anywhere in Europe. Why? I could get them shipped from the States, but should I?

      Roku advertises how great the wireless speakers are on their (US) web site but oddly makes sure you can’t use them in Europe. Why? Will this always be the case?

      The Streambar by itself is much better than using the built in speakers on my previous set up, but it would be good to have “Immersive surround sound for your Roku home theatre” (quote form Roku US website).

      Other quotes or highlights from the Roku US website:

      “Premium sound made simple

      Expand your Roku TV™ or Roku home theatre”

       “Surround sound: Combine Roku Wireless Speakers with Roku Streambar Pro and Roku Wireless Subwoofer for deep, rich bass and immersive surround sound”.

      Not if you’re in Europe

      I bought the Streambar thinking I could add wireless speakers, it’s on your (US) web site that you can, it’s on youtube that you can, but apparently not if you’re in Europe.

      Hopefully you can confirm either way that the wireless speakers will or won’t ever be available in Europe.

      Thanks.