Forum Discussion

brukeo6's avatar
brukeo6
Newbie
2 years ago

Wireless Headphones Won't Connect

I have used wireless headphones in the past and it has worked just fine. This morning, I was trying to connect my headphones to a different device, but the headphones kept on auto connecting to the R...
RainyIsMyName's avatar
RainyIsMyName
Newbie
2 years ago

Just bought myself a Roku TV 32 inch and my headphones won't connect I do not see headphones or Bluetooth on my Roku TV !!!!!!!!!help!!!!!!!??

RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi RainyIsMyName,

A warm welcome here in the Roku Community, and thanks for flagging this issue!

We will be more than happy to assist you further with this issue. Have you tried the troubleshooting steps that RokuEuniceL provided above?

Let us know how it works, and we will continue to assist you further.

Best regards,                                                                                                                                        John

  • WaltonRoob's avatar
    WaltonRoob
    Newbie
    2 years ago

    Is everything solved now?

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      2 years ago

      Hi WaltonRoob,

      Thanks for reaching us here in the Roku Community and welcome!

      We see that you're having the same issue connecting your wireless headphones to your Roku device.

      Could you tell us if you were able to use this before? And what Roku device you're trying to access this with.

      Please tell us more about this and we'll further assist.

      Thanks,
      Rey

      • rishannc's avatar
        rishannc
        Reel Rookie
        2 years ago

        Good Afternoon,

        I gave my 65 inch TCL model #65S53 to my brother recently as I bought a new TV. I was able to setup wireless headphones on this TV using the steps listed above previously. I deleted my headphones before I gave it to my brother and now we no longer have the option to add wireless headphones under the remotes & devices tab it only shows remote or speakers.  I have restarted the TV several times and disconnected all HDMI's so its only has the Roku Apps. Please HELP!