Forum Discussion

brukeo6's avatar
brukeo6
Newbie
2 years ago

Wireless Headphones Won't Connect

I have used wireless headphones in the past and it has worked just fine. This morning, I was trying to connect my headphones to a different device, but the headphones kept on auto connecting to the R...
RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
2 years ago

Hi brukeo6,

Greetings from the Roku Community!

We appreciate your time posting and inquiring about connecting your Roku device to your headphones, and we'll be glad to assist you with that. Before anything else, please restart your Roku device and your headphones. After doing so, you can follow the steps below:

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select Remotes & Devices.
  4. Select wireless headphones.
  5. Select Add New Wireless Headphones.
  6. Turn on your Bluetooth headphones and put them in pairing mode.
  7. Wait while your Roku device scans for Bluetooth headphones. This can take up to 30 seconds.
  8. Select your Bluetooth headphones from the list of available devices.

For more details, kindly check out this support article on how to use Bluetooth headphones for Headphone Mode on your Roku streaming device.

Please let us know if you have further queries, and we'll be glad to assist you.

Kind regards,

Eunice

RainyIsMyName's avatar
RainyIsMyName
Newbie
2 years ago

Just bought myself a Roku TV 32 inch and my headphones won't connect I do not see headphones or Bluetooth on my Roku TV !!!!!!!!!help!!!!!!!??

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi RainyIsMyName,

    A warm welcome here in the Roku Community, and thanks for flagging this issue!

    We will be more than happy to assist you further with this issue. Have you tried the troubleshooting steps that RokuEuniceL provided above?

    Let us know how it works, and we will continue to assist you further.

    Best regards,                                                                                                                                        John

    • WaltonRoob's avatar
      WaltonRoob
      Newbie
      2 years ago

      Is everything solved now?

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi WaltonRoob,

        Thanks for reaching us here in the Roku Community and welcome!

        We see that you're having the same issue connecting your wireless headphones to your Roku device.

        Could you tell us if you were able to use this before? And what Roku device you're trying to access this with.

        Please tell us more about this and we'll further assist.

        Thanks,
        Rey