TCL Roku TV Wireless Soundbar won't pair

Thanks for posting here in the Roku Community, Zaiidita!

We appreciate your effort to inform us about the issue you're encountering with your Roku TV Wireless Soundbar, which you're having trouble pairing with your TCL Roku TV. We'd be more than glad to suggest workarounds for you to try. 

Try this...

After you plug the power cable into your Roku TV Wireless Soundbar, you will hear instructions asking you to put your TV in pairing mode with the following steps:

1. Make sure your TV is powered on
2. Press and hold Home 
    
   on your TV remote for 5 seconds
3. Select Wireless soundbar and confirm

Once your TV is in pairing mode, you will see a screen like the following:

If your TV does not enter pairing mode, review the suggestions below:

• Use the existing remote: You must use your existing TV remote to enter pairing mode and be sure to point it directly at the TV screen.
• Install fresh batteries: Replace the existing batteries in your Roku remote with new matching batteries.
• Check the software version: Your TV must be running Roku OS 10.0 or higher to work with a Roku TV Wireless Soundbar. If you have not done so yet, check the software version of your Roku TV.
• Manually enter pairing mode: Go to Settings > Remotes & devices > Set up a new device > Wireless soundbar.

Once your TV is in pairing mode, it will automatically go through the setup process and connect your wireless soundbar.

If you wish to revisit the complete pairing process, please refer to the comprehensive article on setting up your Roku TV Wireless Soundbar.

Let us know if that resolves the issue. Please get back to us if you need more help. 

All the best,
Emman