Streambar Pro No Signal Select Source
Ever since the 10/10/2024 software update, I continue to get a No Signal error message when I turn on my Roku. It is not happening with any other Roku devices in the house, only the Streambar Pro. In...
Forum Discussion
I am also having the same issue.
Model: 9101R2 - Roku Streambar Pro
Serial number: YL005V831813 (3K62D5831813)
Software version: 14.0.4 - build 1221-95
GC version 12.5.25
Timestamp: 2024-10-22-T22:51:05Z
Issue ID: 13-426-171
Software Last updated: 10/10/2024 1:18 am
Greetings from the Roku Community, PrattML70!
Thanks for informing us that you are also encountering the same issue with your Roku Streambar. We greatly appreciate your effort in providing us with information about your device, which is crucial for investigating this matter.
We would be able to pass this along to the appropriate Roku team. We are thankful for your cooperation and understanding as we work to resolve this issue as quickly as possible.
In the meantime, we'd like to request extra details to foster the investigation. Could you tell us the exact behavior of the Roku Streambar? A short video clip would also be much appreciated.
We are anticipating your response.
Thanks,
EmmanEmman,
I created 3 videos. The 1st (481 MB) immediately after turning on the Roku Soundbar and TV after it have been off for several hours. The 2nd (262 MB) after both devices have been on for 30+ minutes. The 3rd (117 MB) after pressing the reset button on the soundbar before pressing the power button on the remote.
How can I upload these to you? Will the private message allow mp4 attachments and what size does it allow?
Mike
The 30+ minutes should have been 3+ minutes.
