Stream Bar Stopped Working
Hi, Iwas watching TV, backed out of Netflix and the TV went blank. Roku Streambar was unresponsive. I tried numerous variations of troubleshooting tips for the TV and Streambar, but nothing works. I ...
Forum Discussion
Greetings here in the Roku Community, h_velez1988
Thank you for bringing the issue with your Roku Streambar to our attention. We sincerely apologize for the delay in our response and appreciate your patience as we address your concerns.
Here are some troubleshooting suggestions to help you get everything back in sync:
- Power Cycle Your Roku Device: Restarting your Roku can help refresh the connection and may resolve some temporary glitches.
- Re-seat the HDMI Cable: Please ensure that the connection between your Roku device and your TV is secure.
- Consider trying a different HDMI cable: It might be helpful to test a different HDMI port on your TV. If possible, testing your Roku with another TV could also provide insight.
We’ve got some extra troubleshooting articles for you that can help!
- What to do if you do not hear sound from your Roku® streaming player
- How to switch audio sources on your Roku® Streambar®, Roku Streambar Pro, or Roku Smart Soundbar
- How to adjust sound settings on your Roku® audio device
If you've tried these steps and are still having issues, feel free to search the Roku Community forums for similar experiences. If you can't find an existing thread, you're welcome to create a new one to get help from our community experts!
Thanks,
Jharra
