Forum Discussion
RokuERey
2 years agoRetired Moderator
Hello, emife2006
We appreciate your communication with the Roku Community!
Thank you for sharing your report with us on this. We regret to inform you that the Roku Community is limited to English support. To better comprehend your problem, we will have to utilize Google Translation.
Your complaint has already been forwarded to the relevant Roku team. Could you please also let us know the device's serial number? From there, we'll be in a position to help.
Kindly update us!
With regards,
Rey
emife2006
2 years agoReel Rookie
Hello!
thanks for your answer.
Serial number: YL00DE161465
Greeting!