Model: G814x-roku tv
Serial number: x012009k52v5 (s0dm618k52v5)
Software version: 12.5.0 * Build 4176-ct
Gc version: 10.2.518
Time stamp: 2023-11-30t03:44:32z
Issue id: v5-479-744
Hi DrewInThe417,
We appreciate you providing all these details here in the Roku Community!
We sincerely regret any inconvenience this may have caused you. Rest assured that we have already forwarded your concern and information to the appropriate Roku team for further investigation and to fix the issue as soon as possible. Once more information is available, we will update this thread.
We are dedicated to finding a solution to your concerns, so please don't hesitate to let us know if there is anything further we can do to help, and we'll continue assisting you at any time. Your patience and understanding are highly appreciated.
Kind regards,
Eunice
I'm having the same issues and now I'm getting a warning about my HDMI cable that's flagged across the screen. My unplugged the power as it suggested the message gone away but I'm still getting the random popping sounds. I've got subwoofer two front speakers, two rear speakers and then the main bar. I'll provide any other information if needed
Hi snakedocter1958,
Welcome to the Roku Community and thanks for letting us know about this experience about this issue.
Our team is currently looking into this case. In addition, please also share with us the details requested once you experience this issue again.
Please keep us posted.
Thanks,
Rey
I have had the same issue, when I go to the menu and do a reboot it stops for a week or so. It seems like some apps will stay running in the background and eat up resonances.
