Roku Streambar returns to Home Screen
I have a Roku stream bar and after I click on any app or any of the settings it returns to the Home Screen. I have done a reset via the app, reset via the button on back of sound bar, and unplugged ...
Forum Discussion
I also have the Streambar and this has happened to me twice in the past week. I have tried every suggestion on this thread to no avail. The first time it fixed itself overnight but now it’s broken again. It was working just an hour ago.
Hi renee77,
Welcome to the Roku Community!
This issue has been coordinated with the Roku team for investigation. Please provide us with the following to help us investigate the issue further:
- Roku device serial number, device ID, and OS version and build. (this can all be found in Settings > System > About)
- Tracker ID (press the Home button 5 times, followed by the Back button 5 times)
We will wait for your reply.
Cheers,
The Roku Community Team
I am still having the same issue.
Hi DirkMu,
Greetings from the Roku Community!
Our Roku team is already working on this issue. Your patience would be appreciated as we work on this matter. Rest assured, we'll update you once we have further information. Thank you for your understanding.
Cheers,
The Roku Community TeamAny news? Still having the same issue
Serial number: X01800YJV8W6
Device ID: S094644JV8W6
Software version 14.1
Issue number:
W6-030-158
Thank you for providing the requested details renee77.
We have forwarded this to our Roku team for review. Rest assured, we'll update you once we have additional information about this issue.
Thank you for your cooperation.
Cheers,
The Roku Community Team
