Roku Streambar returns to Home Screen
I have a Roku stream bar and after I click on any app or any of the settings it returns to the Home Screen. I have done a reset via the app, reset via the button on back of sound bar, and unplugged ...
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We too have the same issue started about Wednesday last week 01/08/25
MODEL 9102R Roku Streambar
Ser# YL00FY043896
Software 14.1
Any help with this matter would be greatly appreciated.
We were are also having an Apple TV connection it started the same time.
Have tried all of the above remedies with no success.
Hi troyeh49,
Welcome to the Roku Community!
We appreciate you for letting us know about the issue of your Roku Streambar. To further investigate this issue please provide us with the following :
- Roku device serial number, device ID, and OS version and build. (this can all be found in Settings > System > About)
- Tracker ID (press the Home button 5 times, followed by the Back button 5 times)
We will wait for your update.
Thanks,
The Roku Community Team
Roku
Model 9102R-Roku Streambar
Ser# YL00FY043896 (2A12CF043896)
Software Version 14.1 • build 7709-95
Device ID 2A12CF043896
Issue 96-025-59z
Thank you for providing your Roku device details troyeh49.
This has been forwarded to our Roku team for review. Rest assured, we'll update you once we have further information.
Thank you for your cooperation and patience.
Cheers,
The Roku Community TeamAny updates?
