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Anuruddha's avatar
Anuruddha
Reel Rookie
3 years ago
Solved

Roku Streambar optical connection isn't working and sound options are missing from menu

Hi, Recently I have setup a Roku Streambar. My TV is Sony Bravia KDL-32W705B. This TV doesn't support HDMI ARC but is supports HDMI CEC. I have plugged HDMI cable to HDMI MHL and connect supplied op...
audio support
  • RokuJohnB's avatar
    RokuJohnB
    3 years ago

    Hi BAO,

    Greetings from the Roku Community, and thanks for the inquiry!

    Please be advised that with a Roku Streambar Pro or Roku Smart Soundbar, you can also adjust the Virtual surround setting to create a spacious sound experience with everything you watch. Most Roku players have a light on the front of the unit. Under normal operation, this light is either off or white and may flash when you press buttons on your remote control. In addition to the HDMI cable, you need to connect an optical cable to your TV's optical output, sometimes labeled "Digital audio out" or "Digital output". This connection carries TV audio to your Streambar, while the HDMI connection delivers video from the streaming player in your Streambar to your TV

    If there's anything else that we can do to assist you, please let us know.

    Best regards,

    John

RokuERey's avatar
RokuERey
Retired Moderator
3 years ago

Hi Anuruddha,

Just wanted to say thank your for your first post in the Roku Community!

We would recommend taking a closer look at some additional information and troubleshooting here: How to set up your Roku Streambar with a non-Roku TV.

Please keep us posted if you find this helpful. Thanks!

Regards,

Rey

Anuruddha's avatar
Anuruddha
Reel Rookie
3 years ago

Hi RokuERey 

Thank you for your reply. I already did all those steps correctly. But I can't hear any sound from TV Tuner or any attached other streaming sticks. As I mention in my post I can't see Fiver Optic channel is working.  I can't see any red light in Roku Streambar even I plugged the cable or not. I can see the red light in the TV but I can't see it after I plugged the cable.

Please help.

Thank you.