It happened again on my Roku/Tablo setup, but the original solution fixed it ....
Changing the Roku "Volume Mode" from "Leveling" to "OFF" fixed it.
Tracker ID is 55-103-574
Both surround systems are external.
Streaming stick has a Visio surround system model SB3851-D0
The Roku ultra has a Yamaha surround system model TSR-700
The remote I'm having trouble with is from the Roku Streaming Stick 4K. I did set it up on another Roku device and was having the same issues there. I believe we bought this Roku Streaming stick from Walmart.
Note that there is a setting within Tablo that allows the show to record with surround sound. After having this work flawlessly for years, the shows just on stereo are really bland. Tablo is the only channel that is having the issue. Surround works great with Philo and Netflix.
thanks
Rod
This is appreciated, AZfan.
Rest assured that we will forward these details to our relevant Roku team to further investigate and determine the cause and once we have been notified of updates, we will make sure to let you know.
Furthermore, regarding your remote concern, kindly check your inbox as we will send you a Private Message to gather further information about this.
In the meantime, your patience, understanding, and cooperation are highly appreciated as we try to gather further information.
Best regards,
Carly
