Forum Discussion
dgray3825
2 years agoReel Rookie
It seems to happen to any channel. What we have noticed is that it is when music is played but its not a music channel. Like I mentioned, the Grammy's had the music volume greatly reduced. Same happened for the SuperBowl halftime show. Sound was terrible. ACM music awards are also impacted when the performers do a song. We went to another TV with a different soundbar system and the music was fine.
I did not do any sound adjustments until this week, but we have noticed the issue since we got the streambar.
I have not tried a system restart until now, but we have noticed we need to completely remove the TV and streambar from power about once a week because the response gets sluggish. Not sure if its the TV or Streambar. System restart had no effect.
RokuJohnB
2 years agoCommunity Moderator
Hi dgray3825,
Thank you for keeping us posted here in the Roku Community!
We'd love to investigate this issue further. Could you provide us with a video clip of your running problem?
We'll wait for your response.
Regards,
John
- dgray38252 years agoReel Rookie
That may take quite some time. I have no idea when the next program will be available that has musical performances as part of the show. If I get any footage, how do I upload it? Drag and drop into this box?