Onn Soundbar Surround Sound Pairing Help
I have the exactly same problem. Nobody has able to fix it.
Forum Discussion
Hello Hederson,
Thanks for reaching out to the Roku Community.
We'd like to know more about the issue you are running into. Could you walk us through the issue on your Roku device? What are the steps to reproduce the issue you are seeing?
Please keep us posted and we'll continue assisting you from there.
Regards,
Nimfa
Soundbar works fine but subwoofer is not pairing with the soundbar. It turns on, blinks blue light won’t pair.
I’ve done the factory reset on it but still doesn’t pair. I’ve brought the subwoofer really close to the soundbar and nothing.
Thanks for the following up.
We appreciate your efforts in finding a solution to the pairing issue with your Roku subwoofer. Try taking a look here for more tips about troubleshooting and see if it helps: How to resolve issues pairing your Roku subwoofer
If the issue persists, please send us here the serial number of your Roku host audio device the Roku Streambar. I'll be able to pass it along to our Support team who can assist you further. To get this, go to Settings > System > About.
We'll be waiting for your feedback.
Regards,
Nimfamodel 100027812
N212523034607
FCC ID; 2AR7X-FW1823SBAR
idk which one will be the SN
Thanks for getting back to us.
Our support team is now aware of your issue and will be reaching out to you through email. Please be ready to receive their correspondence and continue assisting you from there.
We appreciate your patience and understanding as we work toward a resolution.
Regards,
Nimfa
