djbryce
2 years agoReel Rookie
MAX Audio Level Too Low Compared To Other Apps
I subscribed to MAX via Roku and find that I have to turn my TV volume to 100 to get a decent audio level. All the other channels run around 20. Any way we can get the audio level on MAX boosted?
- 2 years ago
Hello! Beffers22,
Thanks for the follow-up,
We appreciate your contacting us about Max's audio level being too low. We are happy to assist.
We recommend performing the below steps and see if you can resolve the issue:
1. Remove the channel from the Roku device
2. Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power
3. Re-add the channel back to the Roku deviceEach channel (app) on the Roku platform is built and maintained by the channel providers themselves. If you encounter an issue within a channel that isn't occurring in every other channel on your device, you'll want to contact the channel provider directly to report the issue and request additional support.
Thanks,
Arjiemar