Finally have adequate bandwidth to enable streaming. Have older ROKU units (4800 series ROKU Ultra). Not getting the anticipated "screen" to finish setup. Manual is no help and "start chat" at support doesn't work. Any ideas?
What is the "anticipated screen" you believe you should see? What do you see? Have you performed a factory reset?
How do I factory reset my Roku® streaming device? | Official Roku Support
Hey Art53
You mentioned you're having trouble setting up your Roku Ultra. Could you please let me know which setup options are currently visible on your screen?
In the meantime, you can visit this setup guide to walk through the suggested steps for setting up your Roku Ultra.
Let me know how it goes!
Roku Community Team
