I checked and the TV seems to update regularly, it is on 12.0. Still, I checked again and I can pair either the soundbar or the wireless speakers but it won't let me do both. Any other suggestions?
Thanks for keeping us posted!
Have you tried repairing both the Roku wireless speaker and the Roku soundbar and then trying them back again to see if you're still seeing the same issue occur?
If the issue persists, we suggest performing a hard reset on both devices. You'll be able to find the reset button at the back of each device. Then try again.
Let us know if this works for you.
Thanks,
Rey
Tried multiple times and it still only allows me to do the roku soundbar or the roku wireless speakers but not both. It would like me do the subwoofer but I do not have that.
Hi BeckyMo,
Thanks for keeping us updated on the Roku Community!
We understand you have problems pairing your Roku wireless speaker and soundbar together. We're happy to help. Please be advised that Roku wireless speakers cannot be paired to your Roku TV when a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar is connected. Instead, they can be paired with a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar as wireless surround speakers, letting you enjoy an excellent, immersive audio experience with the built-in streaming player and external devices such as a gaming console, Blu-ray player, and cable set-top box. You can check out this link here to get more details.
Best regards,
Eunice
Hi Community users,
We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.
Best regards,
Roku Community Team
