Forum Discussion

jrgibson's avatar
jrgibson
Reel Rookie
2 months ago
Solved

YouTube freezing

My ruko ultra 2024 keeps freezing while scrolling through the feeds. I’m on the most current update and I even tried updating the YouTube app. It’s very frustrating. Been going on since the last majo...
  • RokuJharra-Q's avatar
    2 months ago

    Hi jrgibson 

    Thank you for bringing this issue to your YouTube app. We're here to help!

    Let’s try a few things to fix it:
    Remove and Reinstall the app. Often, that can clear up the problem. Restarting your Roku device before adding the app back can also help make sure everything goes smoothly.

    We also recommend checking our support page for troubleshooting Steps on How to resolve the channel playback issues. If that doesn't help, contact the channel provider for further assistance.

    Roku Community Team